Performance Improvement for independent living

Challenges of Integrating an Acquisition

We see it everyday: politely confused staff, and managers who read the writing on the wall (and know that it’s time for a new employer). Integrating an acquisition is always harder, more complicated than anticipated. Some of the key aspects of integrating an acquisition include: Leadership Alignment – onboarding leaders from the acquired company, and … read more

insights for action to improve outcomes

The Ongoing Process of Performance Improvement

It never ends. Once a performance management system has been developed, it ideally becomes engrained in the culture of the organization. The process involves optimization of the 6 key components of an effective performance management system (1): Pre-requisite conditions knowledge of the organization’s mission, knowledge of the job’s requirements, tools, skills, and resources to complete … read more

Performance improvement process for independent and senior living

Indicators of What’s Really Happening (and what your performance improvement process may not detect)

As organizations grow – particularly by acquisition – integrating the newly-acquired employees into the culture of the organization can present challenges to the brand, and certainly stress bounds of the performance management system. If there’s a performance management in place, most of these issues will be detected during performance appraisals and 1:1 meetings…but getting a … read more

Simone Group labour market analysis for senior living

Finding Opportunity in any Labour Market

Dealing with a shortage of labour? Run your numbers here to discover opportunity, even in the tightest markets: If you find that the supply of labour exceeds the shortages that you experience, then becoming an employer of choice is likely your strongest option. Click here to find out what’s involved and how we can help … read more

Labour Market Analysis

Become an Employer of Choice

Since the crushing news of the pandemic, it’s become well known that there’s a labour crisis gripping the care sector. Not enough nurses.  Predatory agencies. …those are just the start of the story that we all know too well. But there’s a strategy that, when deployed properly, will bypass the dreadful work experiences that seem … read more

Leadership lab

The Leadership Lab: 2 Questions

Since lack of employees creates a vicious cycle wherein Agency employees are sought to backstop care, it is therefore evident that there really isn’t a lack of employees in the market: just a lack of willingness to pay them properly. Agencies, knowing that this sensitivity around hourly rate exists, recruit qualified staff from in- or … read more

Simone Group - insight for action - senior surveys

How In-Person Surveys Can Work

The essential benefit of in-person surveys is the benefits provided by direct engagement with the individual or group. Depending on the type of information being requested – and the instrument’s design – a well-facilitated conversation can be a highly useful way to make a senior, family member, or care-recipient feel heard and valued. The response … read more

news and current event comment

Kudos to the Globe and Mail

Here’s a hat-tip to Canada’s national newspaper, for their outstanding coverage of the nursing-agency fiasco in Canada. These are the essential articles to read on their coverage of this topic: Nurses are fleeing the public system/who can blame them…/Andre Picard – click here Nurses Unions Call For Auditor General Probes…/Tu Thanh Ha  – the facts.  … read more

surveying seniors

Is it OK to Use the Web to Survey Seniors?

We get this question alot. The answer – ‘in many cases’ – is surprising to many people (who tend to be younger, and hold rigid stereotypes of seniors). While the basic survey design principles of proper design, respectful questions, and respect-for-time hold especially true for seniors, the deployment method (typically web/email, paper, in-person, or a … read more

personal care worker

The Challenge of Attracting Healthcare Aides

As an administrator of a care provider, attracting and retaining healthcare aides is a critical concern that directly impacts the quality of care provided to our residents. In this blog post, we’ll address this challenge and highlight the importance of finding solutions to ensure the well-being of our residents. The Challenge of Attracting Healthcare Aides … read more