Courageous Conversations

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The most important management skill – that isn’t taught in any business school – is the ability of a manager to have a courageous conversation. A courageous conversation is a dialogue that intentionally addresses complex and sensitive topics, in a manner that challenges the status quo, centralizes personal accountability, and confronts issues that are often

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Effectively Implementing Change at the Branch Level

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Branch managers can effectively implement change by following a structured process that involves several key steps. Here is an overview of an effective process for branch managers to consistently implement change: Prepare the Organization for Change: Before implementing any changes, it is crucial to prepare the organization both logistically and culturally. This involves helping employees

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How to Thrive as a Manager in a Company That’s Just Been Acquired

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To thrive as a manager in a company that has just been acquired, there are several key strategies to consider based on the provided sources: Commitment to Employees: Effective managers remain extremely committed to their employees, both current and those they will oversee after the acquisition[5]. Understand the New Environment**: Managers should take the time

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Solving Persistent Operational Problems

Operational problems persist for various reasons, hindering effective problem-solving within organizations. One key reason is the lack of a structured method to identify, analyze, and solve these issues[1]. Additionally, unclear roles within project teams and inadequate training contribute to the persistence of operational problems[1]. Another significant factor is the absence of a clear schedule or

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